Privacy Policy

Effective Date: November 24, 2024

1. Introduction Welcome to Capital Arena! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when you sign up for newsletters, purchase tickets, or contact us.

  • Payment Information: When you make a purchase, your payment details are securely processed by third-party payment providers.

  • Automatically Collected Information: IP address, device type, browser information, and website usage data via cookies and tracking technologies.

3. How We Use Your Information We use your information to:

  • Provide and improve our services.

  • Process transactions and send confirmations.

  • Communicate important updates and promotions.

  • Enhance security and prevent fraudulent activities.

  • Comply with legal obligations.

4. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that assist with ticketing, marketing, and security.

  • Legal Authorities: If required by law or to protect our rights and safety.

5. Data Security We implement security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

  • You can update or request deletion of your personal data.

  • You can opt out of marketing emails at any time.

  • You may disable cookies through your browser settings.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect their data.

9. Updates to This Policy We may update this Privacy Policy from time to time. Please check back for changes.

10. Contact Us If you have any questions, contact us at:

  • Email: privacy@cityofilagan.gov.ph

  • Address: Office of the Data Privacy Officer, Ilagan Cityhall, City of Ilagan, Isabela, Philippines